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Introduction to Investor Rights Protection Channels of China Securities Regulatory Commission

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Introduction to Investor Rights Protection Channels of China Securities Regulatory Commission

  • Categories:News and media
  • Author:
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  • Time of issue:2020-08-06 15:05
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(Summary description)The investor rights protection channels established by the China Securities Regulatory Commission mainly include letters and visits, the reporting center for violations of securities and futures laws and regulations, and the "12386" China Securities Regulatory Commission service hotline.

1. Introduction of petition channels

(1) Positioning

According to the "Regulations on Letters and Visits", letters and visits refer to the reporting of the duties of the CSRC and its staff, and to make suggestions, opinions or requests for complaints.

(2) Contact information

1. Letters and calls

010-66210166 66210182

2. Mailing address

Fukai Building, No.19 Financial Street, Xicheng District, Beijing

Petition Office of the General Office of the China Securities Regulatory Commission

Zip code 100033

3. Reception location and time

107 Taipingqiao Street, Xicheng District, Beijing

Working days: 08:30-11:00 13:30-16:30

(3) Relevant explanation

Reporting violations of laws and regulations by market entities is not a matter of letters and visits, and does not apply to the relevant provisions of the "Regulations on Letters and Visits". It is recommended to report through reporting channels. Letters and visits that fall within the scope of the duties of the dispatched agencies and administrative units of the China Securities Regulatory Commission, it is recommended to report directly to the relevant dispatched agencies and administrative units.

2. Introduction to the Reporting Center for Securities and Futures Violations and Regulations

(1) Function

Handle the work of receiving reports, submitting investigations, and awards in accordance with the "Interim Provisions on Reporting Violations of Securities and Futures Laws and Regulations" (CSRC Announcement [2020] No. 7).

(2) Positioning

Expand the sources of clues in cases, and increase the crackdown on violations of securities and futures laws and regulations.

(3) Contact information

1. Internet reporting URL

http://neris.csrc.gov.cn/jubaozhongxin/

2. Mailing address for letter reporting

Fukai Building, No.19 Financial Street, Xicheng District, Beijing

China Securities Regulatory Commission Securities and Futures Illegal Act Reporting Center

Zip code 100033

3. "12386" Service Hotline of China Securities Regulatory Commission

(1) Positioning

The "12386" China Securities Regulatory Commission's service hotline is a public service channel established by the China Securities Regulatory Commission to receive the demands of investors in the securities and futures markets.

(2) Scope of receiving appeals

According to the "Announcement on the Operation of the "12386" China Securities Regulatory Commission Service Hotline" (CSRC Announcement [2018] No. 32), the "12386" hotline accepts civil dispute complaints, consultations, opinions and suggestions from investors, and does not accept letters, visits, and reports .

(3) Contact information

1. "12386" hotline;

2. The website of the China Securities Regulatory Commission (www.csrc.gov.cn) "I want to leave a message", "Write a letter to the chairman" column and the website of China Securities Investor Protection Fund Co., Ltd. (www.sipf.com.cn) "12386 Investment" Hotline" column.

Introduction to Investor Rights Protection Channels of China Securities Regulatory Commission

(Summary description)The investor rights protection channels established by the China Securities Regulatory Commission mainly include letters and visits, the reporting center for violations of securities and futures laws and regulations, and the "12386" China Securities Regulatory Commission service hotline.

1. Introduction of petition channels

(1) Positioning

According to the "Regulations on Letters and Visits", letters and visits refer to the reporting of the duties of the CSRC and its staff, and to make suggestions, opinions or requests for complaints.

(2) Contact information

1. Letters and calls

010-66210166 66210182

2. Mailing address

Fukai Building, No.19 Financial Street, Xicheng District, Beijing

Petition Office of the General Office of the China Securities Regulatory Commission

Zip code 100033

3. Reception location and time

107 Taipingqiao Street, Xicheng District, Beijing

Working days: 08:30-11:00 13:30-16:30

(3) Relevant explanation

Reporting violations of laws and regulations by market entities is not a matter of letters and visits, and does not apply to the relevant provisions of the "Regulations on Letters and Visits". It is recommended to report through reporting channels. Letters and visits that fall within the scope of the duties of the dispatched agencies and administrative units of the China Securities Regulatory Commission, it is recommended to report directly to the relevant dispatched agencies and administrative units.

2. Introduction to the Reporting Center for Securities and Futures Violations and Regulations

(1) Function

Handle the work of receiving reports, submitting investigations, and awards in accordance with the "Interim Provisions on Reporting Violations of Securities and Futures Laws and Regulations" (CSRC Announcement [2020] No. 7).

(2) Positioning

Expand the sources of clues in cases, and increase the crackdown on violations of securities and futures laws and regulations.

(3) Contact information

1. Internet reporting URL

http://neris.csrc.gov.cn/jubaozhongxin/

2. Mailing address for letter reporting

Fukai Building, No.19 Financial Street, Xicheng District, Beijing

China Securities Regulatory Commission Securities and Futures Illegal Act Reporting Center

Zip code 100033

3. "12386" Service Hotline of China Securities Regulatory Commission

(1) Positioning

The "12386" China Securities Regulatory Commission's service hotline is a public service channel established by the China Securities Regulatory Commission to receive the demands of investors in the securities and futures markets.

(2) Scope of receiving appeals

According to the "Announcement on the Operation of the "12386" China Securities Regulatory Commission Service Hotline" (CSRC Announcement [2018] No. 32), the "12386" hotline accepts civil dispute complaints, consultations, opinions and suggestions from investors, and does not accept letters, visits, and reports .

(3) Contact information

1. "12386" hotline;

2. The website of the China Securities Regulatory Commission (www.csrc.gov.cn) "I want to leave a message", "Write a letter to the chairman" column and the website of China Securities Investor Protection Fund Co., Ltd. (www.sipf.com.cn) "12386 Investment" Hotline" column.

  • Categories:News and media
  • Author:
  • Origin:
  • Time of issue:2020-08-06 15:05
  • Views:
Information

The investor rights protection channels established by the China Securities Regulatory Commission mainly include letters and visits, the reporting center for violations of securities and futures laws and regulations, and the "12386" China Securities Regulatory Commission service hotline.

1. Introduction of petition channels

(1) Positioning

According to the "Regulations on Letters and Visits", letters and visits refer to the reporting of the duties of the CSRC and its staff, and to make suggestions, opinions or requests for complaints.

(2) Contact information

1. Letters and calls

010-66210166 66210182

2. Mailing address

Fukai Building, No.19 Financial Street, Xicheng District, Beijing

Petition Office of the General Office of the China Securities Regulatory Commission

Zip code 100033

3. Reception location and time

107 Taipingqiao Street, Xicheng District, Beijing

Working days: 08:30-11:00 13:30-16:30

(3) Relevant explanation

Reporting violations of laws and regulations by market entities is not a matter of letters and visits, and does not apply to the relevant provisions of the "Regulations on Letters and Visits". It is recommended to report through reporting channels. Letters and visits that fall within the scope of the duties of the dispatched agencies and administrative units of the China Securities Regulatory Commission, it is recommended to report directly to the relevant dispatched agencies and administrative units.

2. Introduction to the Reporting Center for Securities and Futures Violations and Regulations

(1) Function

Handle the work of receiving reports, submitting investigations, and awards in accordance with the "Interim Provisions on Reporting Violations of Securities and Futures Laws and Regulations" (CSRC Announcement [2020] No. 7).

(2) Positioning

Expand the sources of clues in cases, and increase the crackdown on violations of securities and futures laws and regulations.

(3) Contact information

1. Internet reporting URL

http://neris.csrc.gov.cn/jubaozhongxin/

2. Mailing address for letter reporting

Fukai Building, No.19 Financial Street, Xicheng District, Beijing

China Securities Regulatory Commission Securities and Futures Illegal Act Reporting Center

Zip code 100033

3. "12386" Service Hotline of China Securities Regulatory Commission

(1) Positioning

The "12386" China Securities Regulatory Commission's service hotline is a public service channel established by the China Securities Regulatory Commission to receive the demands of investors in the securities and futures markets.

(2) Scope of receiving appeals

According to the "Announcement on the Operation of the "12386" China Securities Regulatory Commission Service Hotline" (CSRC Announcement [2018] No. 32), the "12386" hotline accepts civil dispute complaints, consultations, opinions and suggestions from investors, and does not accept letters, visits, and reports .

(3) Contact information

1. "12386" hotline;

2. The website of the China Securities Regulatory Commission (www.csrc.gov.cn) "I want to leave a message", "Write a letter to the chairman" column and the website of China Securities Investor Protection Fund Co., Ltd. (www.sipf.com.cn) "12386 Investment" Hotline" column.

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