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Introduction to the channels of investor rights protection of China Securities Regulatory Commission

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Introduction to the channels of investor rights protection of China Securities Regulatory Commission

  • Categories:NEW
  • Author:
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  • Time of issue:2020-08-06 15:05
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(Summary description)

Introduction to the channels of investor rights protection of China Securities Regulatory Commission

(Summary description)

  • Categories:NEW
  • Author:
  • Origin:
  • Time of issue:2020-08-06 15:05
  • Views:
Information

The channels set up by China Securities Regulatory Commission to protect investors' rights mainly include letters and calls, securities and futures violations reporting center and "12386" service hotline of China Securities Regulatory Commission.


1、 Introduction to petition channels


(1) Positioning
According to the "Regulations on letters and visits", letters and visits are the reflection of the duties and behaviors of the CSRC and its staff, and the submission of suggestions, opinions or complaints.
(2) Contact information
1. Letters and calls
010-66210166  66210182


2. Correspondence address
Fukai building, 19 Financial Street, Xicheng District, Beijing
Petition Office of General Office of China Securities Regulatory Commission
Post code: 100033


3. Reception place and time
107 Taipingqiao street, Xicheng District, Beijing
Working days: 08:30-11:00 13:30-16:30


(3) Related instructions
Reporting illegal behaviors of market subjects is not a matter of complaint reporting, which is not applicable to the relevant provisions of the regulations on complaint reporting. It is suggested to report through reporting channels. It is suggested that the petition matters within the scope of the responsibilities of the dispatched offices and the regulatory units of the CSRC should be directly reported to the relevant dispatched offices and the regulatory units.


2、 Introduction of securities and futures illegal behavior Reporting Center


(1) Function
In accordance with the "Interim Provisions on reporting securities and futures violations" (CSRC notice [2020] No. 7), the work of receiving reports, submitting for investigation, and rewarding are handled.
(2) Positioning
Expand the source of case clues, and intensify the crackdown on Securities and futures violations.
(3) Contact information


1. Internet report website
http://neris.csrc.gov.cn/jubaozhongxin/


2. Mailing address of letter report
Fukai building, 19 Financial Street, Xicheng District, Beijing
Securities and Futures Law and regulation reporting center of China Securities Regulatory Commission
Post code: 100033


3、 Introduction of "12386" service hotline of China Securities Regulatory Commission


(1) Positioning
"12386" service hotline of China Securities Regulatory Commission is a public service channel established by China Securities Regulatory Commission to receive the demands of investors in the securities and futures market.
(2) Scope of receiving appeal
According to the notice on the operation of "12386" service hotline of China Securities Regulatory Commission (CSRC notice [2018] No. 32), "12386" hotline receives complaints, consultation, opinions and suggestions from investors on civil disputes, and does not receive letters, visits and reports.
(3) Contact information


1. "12386" hotline;


2. SFC website( www.csrc.gov.cn )"I want to leave a message", "write to the chairman" column and website of China Securities Investor Protection Fund Co., Ltd( www.sipf.com.cn )"12386 investor hotline" column.

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